Premium after-sales service is not only the solid backing that ensures the safe and stable operation of energy storage equipment and maximizes your return on investment, but also the core cornerstone for manufacturers to fulfill their brand promises and build long-term, mutually trusting partnerships with customers.
End-to-End Spare Parts Assurance
Comprehensive spare parts coverage including battery modules, BMS/BCS/EMS units, electrical components, cooling parts, fire-protection materials, and cabinet consumables to ensure long-term system reliability.
Fast Replacement Network (EU + Local Storage)
Battery modules are stocked in the EU warehouse for rapid dispatch. A local spare parts warehouse and repair workshop will be established once the system stabilizes, enabling fast response and minimized downtime.
24/7 Remote Monitoring & OTA Upgrade Capability
The UniEnergy platform provides continuous monitoring, fault warnings, and remote diagnostics, while OTA firmware upgrades keep the system aligned with new applications and performance improvements.
Reliable Warranty & Predictable Long-Term Costs
Delivered with a 5-year / 6000-cycle warranty, guaranteeing 87.4% system efficiency and 87% RTE. Fixed-rate maintenance plans for years 6–10 offer transparent and predictable O&M cost planning.
Explore Our Solutions for Safe and Efficient Energy
Storage
Germany office: Sommerstr. 23b, 82008, Unterhaching, Germany; WuXi office : Building H4, China IoT International Innovation Park, No. 6, Jingxian Road, Wuxi, Jiangsu, P. R. China; ZhuHai office : 801-1, Building 2, No. 178 Dingxing Road, Tangjiawan Town, Zhuhai City, China